Frequently Asked Questions

If you have any questions or comments, please don't hesitate to contact us by completing the email form below. A member of our support team will respond to you promptly.

Yes, Our hair color is safe for regular use and suitable for all hair types. The formula is gentle, eliminating the risk of damage to your hair even with frequent use. However, it's always recommended to do a patch test before using any hair color product to ensure compatibility with your specific hair type and skin sensitivity.

No, Solutrel hair color is formulated without harsh chemicals that can damage your hair or scalp. The product is free from ammonia, parabens, and other potentially harmful ingredients. Instead, it uses a blend of natural and nourishing components to provide vibrant color while maintaining the health of your hair.

Our hair color shampoo lasts for weeks, depending on hair type and wash frequency. Customers often see vibrant results for up to four weeks with regular use.

Yes, we offer both refunds and exchanges within 30 days of your purchase. If you're not completely satisfied with your order, you can return it for a full refund or exchange it for another item. Please ensure that the product is returned in its original condition and packaging. For detailed instructions on how to process a return or exchange, please visit our Returns Policy page or contact us.

Our color shampoo is formulated to work effectively across various hair types and colors. Whether you have dark, light, or even gray hair, our product is designed to provide noticeable results while maintaining hair health.

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If there's an issue with your order, return it within 30 days for a full refund.